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FREQUENTLY
ASKED QUESTIONS
This page is provided as a service to our customers to
further our commitment toward service excellence. |
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SELECT FROM BELOW
OPTIONS
1. Correcting Problems
2. Programming
3. User Guides
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COMDIAL IMPRESSION OR IMPACT
- FROM STATION 10 OR 12:
- Press ITCM
- Dial * # 01
- Dial two digits (00-99) for the year.
- Dial two digits (01-12) for the month.
- Dial two digits (00-31) for the day.
- Dial two digits (00-23) for the hour. Example:
8:15 pm = 2015 (enter 20 for the hour)
- Dial two digits (00-59) for the minute Example:
8:15 pm = 2015 (enter 15 for the minute)
- Press SPKR to end programming.
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COMDIAL DXP
- FROM THE OPERATORS STATION OR PROGRAMMING STATION:
- Press ITCM
- Dial * # 0 * 01
- Dial two digits (00-99) for the year.
- Dial two digits (01-12) for the month.
- Dial two digits (00-31) for the day.
- Dial two digits (00-23) for the hour. Example:
8:15 pm = 2015 (enter 20 for the hour)
- Dial two digits (00-59) for the minute Example:
8:15 pm = 2015 (enter 15 for the minute)
- Dial # to save.
- Press SPKR to end programming.
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COMDIAL
DX-80 or DX-120
- FROM ANY TELEPHONE
- Press FEATURE # *
- ENTER THE DATABASE PASSWORD "########"
- PRESS "SHOW"
- PRESS "0814"
- PRESS "SAVE"
- PRESS "SHOW"
- PRESS "CHANGE"
- ENTER DATA AS PROMPTED ON THE SCREEN
- PRESS "SAVE" AFTER ENTRY
- REPEAT STEPS 8-10 FOR EACH PROMPT
- Press ON/OFF to end programming.
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SIEMENS SATURN IIE
- FROM THE OPERATORS CONSOLE (SWITCHBOARD).
- DIAL * 08
- Dial two digits (01-12) for the month.
- Dial two digits (00-31) for the day.
- Dial two digits (00-99) for the year.
- Dial two digits (00-23) for the hour. Example:
8:15 pm = 2015 (enter 20 for the hour)
- Dial two digits (00-59) for the minute Example:
8:15 pm = 2015 (enter 15 for the minute)
- PRESS RLS or ATT RLS key to end programming.
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My Ringer rings one time and
quits.
When the phone is in the idle state (handset not lifted -
speakerphone not on - headset not on) the volume control rocker switch becomes
the ringer volume control. Pressing this several times in the down
position will cause the ringer to be turned off. However the system
prevents you from fully shutting of the ringer, so it will ring one time to
alert you of a call then only flash the light. To correct this, simply
push the volume control 1 time to the up position, and the phone will start
ringing normal again. To increase the volume push the button toward the up
position and the phone will ring once with each push to show you the volume
level.
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I have a
FLASHING HOLD LIGHT on my phone, how do I get rid of it?
1) Press the Intercom button,
then press the Hold button.
2) This will cause a phone on the system to ring. Use this ringing phone
as a marker of thephone you will need to go to. You do not need to answer
that phone, however you will need to
go to that phone and perform the following while it is in an idle state.
3) Press the Intercom button
and dial #3 followed
by the extension number of the phone with the
flashing Hold light.
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How do I
change the names on a phone?
- Press ITCM
- dial * # 06
- dial the station number of the telephone to be named (10-57)
- dial # to clear the current entry
- dial two-digit codes that correspond to letters (below) in the name
- dial * to continue entering station names (repeat step 3 -5)
- Press SPKR to end
| A |
21 |
a |
24 |
SPACE |
12 |
| B |
22 |
b |
25 |
; |
17 |
| C |
23 |
c |
26 |
/ |
18 |
| D |
31 |
d |
34 |
" |
19 |
| E |
32 |
e |
35 |
. |
27 |
| F |
33 |
f |
36 |
' |
28 |
| G |
41 |
g |
44 |
: |
29 |
| H |
42 |
h |
45 |
1 |
01 |
| I |
43 |
i |
46 |
2 |
02 |
| J |
51 |
j |
54 |
3 |
03 |
| K |
52 |
k |
55 |
4 |
04 |
| L |
53 |
l |
56 |
5 |
05 |
| M |
61 |
m |
64 |
6 |
06 |
| N |
62 |
n |
65 |
7 |
07 |
| O |
63 |
o |
66 |
8 |
08 |
| P |
71 |
p |
74 |
9 |
09 |
| Q |
11 |
q |
14 |
0 |
00 |
| R |
72 |
r |
75 |
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| S |
73 |
s |
76 |
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| T |
81 |
t |
84 |
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| U |
82 |
u |
85 |
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| V |
83 |
v |
86 |
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| W |
91 |
w |
94 |
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| X |
92 |
x |
95 |
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| Y |
93 |
y |
96 |
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| Z |
13 |
z |
16 |
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How do I store
a SYSTEM SPEED DIAL NUMBER?
- From Station 10 or 12....
- Press ITCM
- dial * # 02
- dial 01 - 99 to choose storage location.
- dial # to clear the current entry.
- dial 91 to chose an outside line.
- dial the NUMBER TO BE STORED.
- press T/C
- If you wish to program a name associated with the speed dial
number enter number to represent digits from the above
chart.
- press T\C to save number and name
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How do I
program a DSS BUTTON
- Press the display interactive button under OPTIONS.
- Scroll through the menus until you see DSS then press the button underneath
it.
- Follow the instructions on the
screen.
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